Former Red Sox co-owner Les Otten spoke at a recent conference on disruptive thinking and technology. He addressed issues of entrepreneurship and how, essentially, all entrepreneurs disrupt the status quo. He said:
- Find a problem that needs solving.
- Solve it.
- That will disrupt the previous processes, products, technologies, and more.
Yet, interestingly, Otten, whose rich history includes changing the skiing world with his American Skiing Company, can be celebrated today for his leadership in opposition to changing one emotionally charged status quo: Fenway Park.
A longtime member of Red Sox Nation, in 2001 Otten was a prime mover in a group with Tom Werner vying to purchase the Red Sox. There were a number of groups competing but …”the media were lining up behind a local hot dog vendor (Joe O’Donnell) or a parking lot baron (Frank McCourt)…” and treated the Otten group like interlopers. What eventually helped turned the tide and win the hearts of the fans was the fact that the Otten group was fighting the prevailing wisdom that it was time for a new Fenway Park.
Otten described a seminal event in his understanding the importance of Fenway Park. At a home game in 2001 about an hour before the first pitch, he noticed a middle-aged man wearing street clothes walking about in the outfield. As he walked, he had his hands in his pockets and moved them about like a man jingling coins. And here and there the man would kick out a foot and slightly shake it.
Otten turned to his friend, a longtime box holder, and pointed out the outfield visitor. Turns out it was not an uncommon sight – someone walking around the outfield with a couple of small bags inside his pants slowly releasing ashes onto the ground. Ashes of a longtime fan who could now forever bear witness to the tragedies and triumphs that are the Sox.
When he understood this, Otten understood that Fenway Park was more than just a place to play baseball. And saving Fenway became the theme song of his group’s campaign to own the Red Sox.
Now, as we celebrate Fenway’s 100th Anniversary, it’s also a time to celebrate entrepreneurship and disruption. Sometimes disruption simply means challenging the general wisdom and doing what our hearts tell us to do.